read before you use our serviceTERMS OF SERVICE

Product buying limited
1. Product with famous brand, such LV,Nike...
2. Battery,or contain battery in your parcel.
3. Liquid or powder
4. Weapon Or Drug--This is 100% not allowed!

Parcels return
1. If your parcel is returned because of the not qualified domestic security, we will contact you to confirm, and we will send it again for free.
2. If your parcel has been sent abroad, but it is returned because of the " unqualified international security ", "no sign" , "address unknown", "out for deliver" and other reasons , you are responsible for redelivery fee.
3. Parcels need to go through customs clearance after arrived at foreign customs, customs inspection of parcels is based on spot check. If Customs considered that the item of your parcel is special, then it is likely to require the receiver to provide invoices or proof of customs clearance. Due to the unspecific receiver’s address or fail to contact, which leads to logistics in returning the parcel, relevant customs fees are generated by the destruction shall be paid by receiver.
4. Weapon Or Drug--This is 100% not allowed!

Notices of sign-off
1. Before signing for goods, inspect the outer packing of goods is intact or not, sealed box is intact or not, weight have obvious difference or not.
2. Whether the parcel has clearly broken or damaged mark, receivers should check the parcel in front of the postman and sign with remarks or reject to accept.
3. If the parcel is not signed in front of the postman and the parcel has damaged or broken, please keep the original package (and sealed). Invoice, actual photo and other related evidences would need to be provided to us within 2 working days after it is delivered, we will negotiate with the local post office for compensation.
4. The normal sign-off marks the end of the whole process of shipping. After normal sign-off, in any case, we will not take the responsibility.
5. After sign of the parcel, if there is any problem, please give feedback to customer service within 72 hours. We are sorry but we are not able to deal with your case if it is over 72 hours.

Exemption clause
1. Fragile and vulnerable goods, whether strengthen packaging is required or not, only claiming for loss is involved, which claiming for damage is not involved.
2. Dangerous and contraband goods are not involved in the claim (for example: compressed gases, liquefied gases, flammable liquids, corrosive substances and other countries contraband)
3. The goods of natural loss, defects, characteristics, the price rise and drop lead to loss or expenses.
4. During the shipping, due to total or partial loss caused by natural disasters such as bad weather, lightning, tsunami, earthquake and flood.
5. Goods over shelf life, warranty period, the freight cycle caused by customs clearance and other factors which cannot be resisted.